Under 14s MUST be accompanied by an adult. Please note: Concession tickets purchased online will not be issued without proof of relevant identification. This can be provided in person if collecting tickets or can be uploaded to your online account via the "Documents" section in "Edit My Details". Alternatively please email to tickets@hartlepoolunited.co.uk with a copy of your ID. This ID will then be uploaded to your account for future purchases. Please ensure you have the correct ID for concession tickets when attending games as you may be asked for identification at turnstiles. If you have not already set up an online account but have purchased a season or membership ticket in the previous season click here to login to access your reserved seat