Venue Management

Access Control

  • Tickets are automatically recognised by the turnstile scanner.
  • Tickets cannot be passed back. Direct copying is always possible, but randomly generated security numbers associated with each ticket means that it is not possible to create similar tickets. I.e. at worst only one fraudulent ticket will be allowed access, assuming the holder arrived before the real owner of the ticket (then the real owner would be refused access and the matter would have to be resolved by a steward).
  • Ticket scanners can be built appropriately to fit the turnstiles or access control areas required. The screen is a touch screen which enables turnstile operators to perform tasks such as checking tickets and manually overriding the turnstile release.
  • Graphical on screen display shows instantly how full each section is becoming. Lists can be pulled up to show the names of everyone in the grounds. The location of staff members can be checked.
  • Access dates and times are completely flexible. For example holders of hospitality tickets or season tickets can be allowed in earlier than others.
  • Separate control for staff tickets, with ones that are allowed in as many times as required, others for one entry only.
  • Control of internal doors for entry to bars and squash courts etc.
  • Details of scanned tickets can be accessed live, including total number of tickets, tickets by ticket type and various ticket attributes.
  • Photos are taken when a ticket is scanned, these photos can be accessed live and used to identify permitted and refused customers. Future development may allow banned supporters to be automatically recognised with face recognition software and refused entry.

Turnstile Monitor

  • For many venues, monitoring the number of people entering the venue is critical for safety reasons.
  • Using the Turnstile Scanner, described in section 10, will automatically record numbers of people entering through the turnstile. However, if there are some turnstiles that do not have a scanner e.g. for taking cash at the turnstile, an alternative method of recording the count of people in the grounds is required.
  • Venue Management’s Turnstile Monitor is a stand alone dedicated micro-controller which monitors the count of up to 32 turnstiles (if you need more, you can link together multiple monitors). This is fully robust and can operate for up to 4 hours in the case of mains failure. As it is a safety critical system, it will operate stand alone even if other computers and networks in the venue fail.
  • Data from the turnstile monitor can be automatically transferred to the main Venue Management program for display on any number of computers around the grounds e.g. in the police control box.
  • Reports on the number of people in the grounds and flow rates are immediately available.